Important Notes about Vendome Shipping:
You must be 21 years of age or older to order or receive alcoholic beverages from Vendome Wine & Spirits. All shipments containing alcoholic beverages are sent with an “Adult Signature Required” Sticker. Valid identification with proof of age is required at time of delivery.
We make every attempt to process and ship you order as soon as possible. Please note there are a few reasons that may delay your order from being shipped immediately.
– It takes time to pull your order together and have it packed and shipped. The time between when you place your order and when it is shipped is between 24 to 36 hours depending when the order is placed and product availability.
– Items ordered may be temporarily unavailable but due in within a few days. In this case we may hold your order and wait for the item or items to arrive. In this case we will attempt to have a store manager to contact you.
– If weather conditions are too severe and we believe items may be damaged in transit we will attempt to ship at the beginning of each week, therefor items are more likely to arrive to you before the weekend. Due to having no control or environmental or carriers’ warehouse conditions this is sometimes necessary to ensure your items arrive in perfect condition.
NOTE – If you have selected a specific shipping method other than Ground, such as 2-Day Air, your order may not arrive two days later. Orders are processed within 24 to 36 hours. However, your order will be send via 2-Day Air through our carrier.
During summer and winter months, when weather is not ideal for shipping perishable items, we attempt to ship at the beginning of each week to insure delivery before the weekend. Because we have no control over the temperature conditions of our carriers’ warehouses. Your orders are processed, packaged, and scheduled for delivery within 24 to 48 hours but may be delayed until weather conditions for shipping improve.
Local delivery, same day, next day, and in store pick up.
Local same day delivery is available to the Burbank, Toluca Lake, North Hollywood, Studio City and surrounding valley areas if ordered before 11:00am. Next day delivery are available to Southern California, from San Diego to Santa Barbara, and must be completed before 3:00 pm to guarantee next day delivery. If you require same day or next day delivery please contact us at 818-766-9593
For same day in store pick up please contact us at 818-766-9593.
Can Vendome Wine & Spirits ship to my state?
We are able to ship WINE ONLY to the following states:
Alaska, California, Connecticut, District of Columbia, Florida, Idaho, Louisiana, Nebraska, Nevada, New Hampshire, New Mexico, North Dakota, Oregon, and Wyoming.
Distilled spirits and Beer can be shipped to California only.
We’ve set-up flat rate shipping charges and in most instances, this will be sufficient. However, depending on the size and weight of your order, the shipping charges may increase. If this is the case, we will contact you prior to shipping for your authorization.
When will my order be shipped?
Orders are shipped with in 24 to 36 hours.
If One-Day shipping is requested will my order arrive next day?
Orders take approximately 24 to 36 hours for processing. Selecting One-Day or 2-Day Shipping does not necessarily mean your order will arrive in one or two days. If you require same day or expedited service, please call us at 818-766-9593.
If for any reason you are dissatisfied with a purchase, we’ll assist you with a prompt refund or exchange within 30 days.
If a package is visibly damaged upon receipt, you may refuse delivery. Once you have accepted delivery of your order, please contact store manager at 818-766-9593 before returning any merchandise. We will assist you to make returns and exchanges as stress free as possible.
Extreme weather delay?
If weather conditions are too severe and we believe items may be damaged in transit we will attempt to ship at the beginning of each week, therefor items are more likely to arrive to you before the weekend. Due to having no control or environmental or carriers’ warehouse conditions this is sometimes necessary to ensure your items arrive in perfect condition.